FAQs

Everything You Want to Know

Tickets/Admission

CAN ONE PERSON SAVE A SPACE IN LINE FOR A GROUP?

No. Because this is a General Admission show, a group must wait in line together and enter through the doors at the same time.

HOW MUCH DOES IT COST TO ATTEND A WINTER JAM EVENT?

The general admission price to attend a Winter Jam event is $10 per person at the door - from 2 years old and up. The JAM NATION Membership price is $49.99 per individual and $39.99 or $32.99 for groups of 10 or more. For more info on JAM NATION, CLICK HERE.

DOES THE TOUR ACCEPT CREDIT/DEBIT CARDS TO ATTEND WINTER JAM?

The tour accepts cash or check ONLY at the door for admission. You can use debit/credit cards once you get into the venue for concessions and merchandise. Checks should be made out to “NewSong Ministries.”

HOW EARLY SHOULD I LINE UP FOR GENERAL ADMISSION DOORS?

We recommend lining up for the GA doors as early as possible. Due to large crowds, the Fire Marshall has had to close doors if the venue reaches capacity, so please arrive as soon as you can. If you would like to enter before GA doors, please check out our Jam Nation memberships HERE.

DOES WINTER JAM HAVE AN AGE LIMIT TO ATTEND THE SHOW?

Winter Jam does not have an age limit to attend the show. However, we ask that all children under the age of 16 be accompanied by an adult and any child over the age of 2 pay the $10 admission fee.

WHERE CAN I BUY TICKETS TO WINTER JAM?

Winter Jam is a general admission show which means there are no pre-sold tickets, just $10 at the door!  We do have a limited number of Jam Nation memberships available which allow for early entrance and some other fun perks.  To find out more information, click the Jam Nation link. 

Show Info

HOW LONG IS THE CONCERT?

All 10 artists perform each night, so you get to enjoy approximately 4 hours of show time!

WHAT CAN I BRING INTO THE VENUE?

Each venue has it's own security requirements and restrictions. As a general rule, no outside food and drink are allowed, along with large backpacks, professional cameras (with detachable lenses), and no weapons of any kind (including pocket knives, laser pointers, selfie sticks, etc.). Please contact your local venue regarding specific questions you have. 

DO WE HAVE TO PAY FOR PARKING AT A WINTER JAM SHOW?

The tour does not have control over parking fees. Please contact your local venue and ask them if they plan on charging for parking during the show.

CAN YOU MAKE A SPECIAL ANNOUNCEMENT FROM STAGE?

Unfortunately, due to the length of our show and the tight schedule we cannot accomodate special announcements/birthday wishes/proposals/etc.

WILL THERE BE FOOD AVAILABLE AT THE SHOW?

Yes. Food vendors/stands will be open on the concourse of the arena.

Seating

HOW MANY SEATS ARE AVAILABLE FOR NON-JAM NATION MEMBERS?

Approximately 85-90% of the venue's seats are available for non-Jam Nation members in every market.

CAN I SAVE SEATS?

No. Venue security and tour personnel will ask you to remove any signs, or personal items being used to save seats for anyone that's not inside the building already.

DO I HAVE TO BECOME A PART OF JAM NATION TO GET GREAT SEATS AT WINTER JAM?

No. You can get great seats by paying the usual $10 at the door if you arrive at the venue early enough. Depending on venue size and capacity, some shows do sell out. To get the best seats without being a JAM NATION Member, we recommend getting there as early as possible.

IS THERE HANDICAP SEATING AT WINTER JAM?

Yes. Each venue that Winter Jam visits is handicap accessible, but they are unique, so we ask that you contact your local venue to get more information on their handicap/disabled protocols.

Other

HOW CAN I GIVE/DONATE TO THE MINISTRY OF WINTER JAM?

If you are interested in giving/donating to Winter Jam, you can donate online or mail a check to:

Winter Jam Tour Spectacular

251 2nd Ave South, Suite 205

Franklin, TN 37064

Please make your check out to "NewSong Ministries, Inc."

ARE CAMERAS ALLOWED AT WINTER JAM?

Still photography is allowed. Video cameras or professional photography equipment are not allowed.  Each venue has their own policy for what types of cameras they allow in so if you plan to bring a DSLR camera, we suggest you contact the venue in advance to double check.

HOW DO I GET MY BAND CONSIDERED FOR A WINTER JAM LINE-UP?

Unfortunately, Winter Jam does not accept unsolicited artist submissions. We encourage artists that are looking to develop their career, to check out Gospel Music Association and/or Camp Electric.

HOW CAN I MEET THE ARTISTS?

We do not have any kind of meet and greet pass available.  However, many of the artists will go to their merchandise tables after the show to meet and sign autographs.

Jam Nation

WHAT DO YOU RECEIVE WHEN YOU BECOME A PART OF JAM NATION?

All JAM NATION Members receive the following:



· FREE & EARLY ADMISSION to one Winter Jam show of your choice


· SEAT OF YOUR CHOICE prior to general admission doors


· LIMITED EDITION JAM NATION T-SHIRT
· COLLECTIBLE JAM NATION PASS & lanyard


· EARLY BIRD ON SITE MERCHANDISE SHOPPING prior to the general admission doors opening


· EXCLUSIVE JAM NATION Q&A WITH A JAM TOUR ARTIST(S)


· JAM NATION INSIDER EMAILS - be the first to know WJ news before the general public


· DISCOUNTED WJ MERCHANDISE


· EARLY ADMISSION TO MULTIPLE SHOWS with your Jam Nation Pass ($10 admission price does apply. Not available with Group Memberships. Your first show must be the city you purchased memberships for. See terms & conditions for more info.)

· GROUP MEMBERSHIPS AVAILABLE for groups of 10 or more

WHY SHOULD I BECOME A PART OF JAM NATION?

JAM NATION allows consumers to skip the general admission lines and enter early in order to secure premium seating, in addition to other great benefits! For more information about JAM NATION and member beneifts click here.

HOW DO I ORDER A JAM NATION MEMBERSHIP?

Winter Jam JAM NATION Memberships are ONLY available at the following JAM NATION LINK to join. Charges to credit card bill will show up as "NEWSONG MINISTRIES".